If Frank Marsden is anything to go by, Starr Partners Kellyville are a long way ahead of much of the competition. I saw a number of houses with Frank from Starr Kellyville, and was in touch with him regularly during the househunting process. What I am about to say may seem to some as somewhat of a backhanded compliment to many, but trust me it's said with complete gratitude:

Frank seems to have either missed the day when they taught they trusty old 'how to's' of selling, or has consciously decided to ignore them in favour of taking a more enlightened path. It's not that he doesn't point out the benefits of each property and discuss its potential and why it represents value in the market; he does. It's just that, with Frank, you have a conversation as you learn about the property. The guy talks WITH, not AT you. It may seem simple, but it's something that many other agents could learn from. Unlike many strategies, it doesn't insult your intelligence and ignore your ability to think for yourself. Frank's quiet, unassuming manner and genuine interest in being able to see you with something you're happy with (and not force something on you which you won't be), are an asset to Starr Partners Kellyville.

But at the end of the day, you buy the house not the agent. So this RAYV is probably more about recommending Frank's services if you have a house to sell rather than are seeking to buy. If you're in Kellyville, give Starr Partners a ring and ask to deal with Frank Marsden. On ya, Frank!