Did you know that most people believe asking friends is the best way to find anything from restaurants to hairstylists, cocktails to clothes, or anything else local? Or that almost all business purchases are somehow influenced by word of mouth? It’s true - heck, we wouldn’t dare make stuff like that up!

And that’s why we created RAYV - quite possibly the most opinionated online community & business review directory in Australia and New Zealand.

It is the ultimate Australian city guide tapping into the community’s voice and revealing insights on local businesses. It’s the number one choice for local businesses to promote their establishments.

RAYV is ‘the’ place for people about town (those in the know and those wanting to guide others) to share their thoughts on experiences with local businesses and interact with other likeminded people.

RAYV is honest reviews by your customers

RAYVers are real people. Like you and I. They express their opinions and want to tell the world about their experiences with businesses just like yours. To stand out from the crowd you need honest and quality feedback. Feedback from likeminded people goes a long way to sending more customers your way.

RAYV isn’t just a business listing directory. It takes bigger steps to paint a picture of what you provide and what type of people will benefit from your services.

RAYV is a user generated site. This means the site and content is driven by what people have to say. And with 1000’s of viewers hitting the site every day, there’s a lot to be said!

Anyone can review a business. And anyone can add a business to RAYV if it isn’t already there.

Whilst RAYV can help you promote your business direct to the customers that matter the most, you can also help to promote your business by embracing your RAYV reviewers and getting to know them a little better. You can go one step further and take full control of your page and present the information you want people to see.

Visit the RAYV Platinum Business Portal for the full details on how to make the most of your business listing on RAYV.

That’s great news! Now you truly are part of RAYV. The best thing to do now is jump into the RAYV community. Join and understand what makes the community tick. Check out other businesses (hey, maybe even your competitor?) and see what people are RAYVing about. Secondly, embrace the community with your business hat on. Talk to your customers and take in their feedback. It’s all part of promoting your business.

To give you an indication of what we think you should and shouldn’t do, check out our Do’s and Don’ts list below.

And for the DON’Ts

We actively encourage businesses to engage with their customers through RAYV. Firstly become a member yourself. Meet new people and introduce yourself on your business page to your reviews as the business owner. You can respond to comments on your business. You can start dialogue with other people in the RAYV Forum and you can communicate directly with current and potential customers through RAYV Mail.

It’s important to remember that you won’t always receive positive reviews. Or at least reviews that you don’t agree with yourself. Sometimes it’s hard to accept these (believe us, we know) but you have to remember that everyone has an opinion and we don’t always agree with what everyone has to say. It’s best to take a negative review on the chin and look at it as quality feedback. After all, it’s better that people are honest with their feedback to you than not. Right?

If you feel you are receiving lots of negative reviews then it may be good to take these on board and see how you can improve your business and level of service.

If you feel you have received a review that could be classed as malicious, please review our RAYV Complaint Process.

It’s fantastic that you want to spread the word about your business on RAYV. There’s several things you can do to promote your business from adding simple (but rather swish looking) buttons to your own website to taking full management control of your page and adding heaps of exciting new features.

Visit the RAYV Platinum Business Portal to get the full lowdown on every way you can promote your business.

If you feel some of the information on your business listing is incorrect you can edit it by becoming a RAYV member and clicking the ‘edit’ link next to each piece of information.

However, this information can be changed again by another member. We suggest the best way to ensure your business information is correct and locked so other RAYV members can’t edit it is by purchasing the page and becoming a RAYV Platinum Business.

Visit the RAYV Platinum Business Portal to get the full lowdown on becoming a RAYV Platinum Business and the super benefits included in the package.

If you’d like to remove the Sponsored Advertising Feature on your business listing page you?ll need to become a RAYV Platinum Business. It’s just one of the many perks of purchasing your page.

Visit the RAYV Platinum Business Portal to get the full lowdown on becoming a RAYV Platinum Business and the super benefits included in the package.

The RAYV Platinum Business Portal is where you can find out how to promote your RAYV business listing, how to advertise on RAYV and how to become a RAYV Platinum Business plus all of the goodies that come with the membership.

Check it out now by clicking here.